CONTACT INFORMATION

BELLEMONTREAL

We are here to help with any questions regarding our products, orders, shipping, returns, refunds, or the use of our Website.

For customer support, please contact BelleMontreal by email.

Store name: BelleMontreal
Email: contact@belle-montreal.com

CUSTOMER SERVICE

You may contact our customer service team regarding:

• Questions about our products;

• Assistance before placing an order;

• Order status and tracking;

• Shipping and delivery;

• Incorrect delivery information;

• Damaged, defective, or incorrect products;

• Returns and refunds;

• Payment questions; and

• General Website enquiries.

When contacting us about an existing order, please include:

• Your full name;

• Your order number;

• The email address used during checkout;

• A clear description of your request; and

• Photographs or videos where relevant.

Providing complete information will help us review and respond to your request more efficiently.

ORDER SUPPORT

For questions about an existing order, contact:

contact@belle-montreal.com

Please include your order number in the subject line or message.

For example:

Subject: Order Support — Order #[ORDER NUMBER]

RETURNS AND REFUNDS

Before returning a product, you must contact BelleMontreal and wait for the official return instructions and return address.

Do not send a return to the original sender’s address unless our customer service team specifically instructs you to do so.

For return or refund requests, contact:

contact@belle-montreal.com

Use the following subject line:

Return Request — Order #[ORDER NUMBER]

SHIPPING AND DELIVERY

For questions regarding shipping, tracking, delivery delays, or an incorrect shipping address, contact:

contact@belle-montreal.com

Please contact us as soon as possible if you notice an error in your shipping information.

We cannot guarantee that an address can be changed after an order has entered processing or has been dispatched.

PRIVACY REQUESTS

For questions about your personal information or to submit a privacy request, contact:

contact@belle-montreal.com

Privacy requests may include:

• Accessing your personal information;

• Correcting inaccurate information;

• Requesting account deletion;

• Withdrawing marketing consent; or

• Asking how your information is handled.

We may need to verify your identity before completing a privacy request.

CUSTOMER SUPPORT CHANNEL

BelleMontreal currently provides customer support by email.

Email: contact@belle-montreal.com

Please send only one email for each request whenever possible. Sending several emails about the same issue may delay the review of your request.

CONTACT DETAILS

Store: BelleMontreal
Customer support: contact@belle-montreal.com
Returns and refunds: contact@belle-montreal.com
Shipping enquiries: contact@belle-montreal.com
Privacy enquiries: contact@belle-montreal.com